Terms and Conditions

General Provisions

These Terms and Conditions govern the relationship between you and Hiddenjack Casino when you use our website, games, and associated services. By creating an account or placing any bets, you confirm that you accept these Terms in their entirety. If you do not agree with any provision, you must not register or continue to use the platform.

We reserve the right to amend these Terms at any time. Any changes will be published on this page and will become effective upon posting. Your continued use of the Casino after such changes constitutes your acceptance of the revised Terms.

Eligibility and Account Registration

You must be of the applicable legal gambling age in your country of residence and have the legal capacity to enter into a binding agreement with us. Individuals who are prohibited from gambling under the laws of their jurisdiction are not permitted to use our services.

Only one account per person, household, IP address, and payment method is allowed. We may request identity, age, and address verification at any time. Verification may be requested before deposits, withdrawals, or at any stage of account use. Failure to provide requested documentation may result in account suspension.

Account Security and Responsible Use

You are solely responsible for maintaining the confidentiality of your username, password, and any other security information. Any activity carried out under your account will be considered your own. You must notify us immediately if you suspect unauthorised access.

We encourage responsible gambling. Tools including deposit limits, loss limits, session reminders, and self-exclusion are available. If you feel you may be developing a gambling problem, please contact our customer support team or visit the responsible gambling section of the website.

Bonuses and Promotions

From time to time we offer bonuses, free spins, and other promotional offers. All bonuses are subject to specific bonus terms and conditions which will be clearly displayed at the time of the offer. Bonus-specific conditions may apply, including wagering requirements, maximum stakes, and eligible games.

We reserve the right to withdraw, amend, or cancel any promotion without notice. Abuse or attempted abuse of any bonus offer may result in the forfeiture of winnings and/or closure of the account.

Deposits, Withdrawals and Payments

Deposits can be made using any of the payment methods displayed on the website. Applicable limits are shown during the deposit process. All transactions are processed securely.

Withdrawals are subject to verification procedures to prevent fraud and money laundering. Processing times may vary depending on the withdrawal method selected and the completeness of any verification checks. We reserve the right to use the same payment method for withdrawals that was used for deposits where possible.

Prohibited Activities

You must not use our services for any unlawful purpose or in a manner that violates these Terms. Prohibited conduct includes, but is not limited to, fraud, collusion, chargeback abuse, use of automated scripts or bots, providing false registration information, and accessing the service from jurisdictions where gambling is illegal.

Any attempt to manipulate games, exploit errors, or engage in activity that we reasonably believe to be detrimental to the integrity of the Casino may result in immediate account closure and forfeiture of funds.

Intellectual Property

All content, graphics, software, and materials available on the website are owned by or licensed to us and are protected by copyright, trademark, and other intellectual property laws. You are not permitted to copy, reproduce, modify, or distribute any such content without our prior written consent.

Limitation of Liability

Our services are provided on an “as is” and “as available” basis. To the maximum extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use or inability to use the website or services.

We do not guarantee uninterrupted or error-free operation of the website or that any defects will be corrected. Technical faults, system failures, or force majeure events may occasionally affect service availability.

Complaints and Dispute Resolution

If you have any concerns or complaints regarding our services, you should contact our customer support team in the first instance. We will endeavour to resolve any dispute fairly and promptly. Any unresolved disputes shall be handled in accordance with applicable laws and regulations.

These Terms and Conditions were last updated on the date shown at the top of this page.